Refund policy

Based on your request, here is a professional and clearly defined refund policy for Grabok.com that strictly enforces a 90-day limit for all returns and refunds.

 

GRABOK.COM REFUND & RETURN POLICY

 

 

1. 90-Day Return Window

 

At Grabok.com, we stand by the quality of our products. If you are not entirely satisfied with your purchase, you may request a return or exchange within 90 calendar days from the date your order was delivered, as confirmed by shipping tracking.

To be eligible for a return, your item must be unused, unwashed, in the same condition that you received it, and must be in its original packaging with all tags attached.

 

2. Policy After 90 Days (No Exceptions)

 

NO REFUNDS, RETURNS, OR EXCHANGES WILL BE GRANTED AFTER THE 90-DAY PERIOD HAS EXPIRED.

This 90-day limit is strictly enforced. Once 90 calendar days have passed since the delivery date of your order, Grabok.com is unable to process any request for a refund, store credit, or exchange. We encourage all customers to inspect their items immediately upon receipt and contact us promptly if there is an issue.

 

3. Initiation of a Return

 

To start a return within the 90-day period:

  1. Contact Us: Email our Customer Support team at [Insert Support Email Here] with your original order number and a brief description of the item and the reason for the return.

  2. Wait for Confirmation: We will review your request and provide you with a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

  3. Ship Item: You must send the item back to us using the provided instructions. You will be responsible for paying your own shipping costs for returning your item unless the return is due to an error on our part (e.g., defective or incorrect item).

 

4. Processing Refunds

 

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Specify Number] business days.

 

5. Non-Returnable Items (Exemptions)

 

The following goods are exempt from being returned or refunded:

  • Gift cards.

  • Personalized or custom products.

  • Digital downloads or software products.

  • Final sale or clearance items explicitly marked as non-returnable.

  • Items that have been heavily used, damaged, or are not in original condition.

By completing a purchase on Grabok.com, you agree to this 90-day return policy.